Drusped Lagermax Praha · 05/1998 – 05/2001 · 3 years
HW/SW Administrator — Drusped Lagermax Praha
Client Hardware & Workstation Management
Comprehensive management of the PC lifecycle, from building workstations from components and configuring them, through installing and managing the Windows OS, to maintaining BIOS and drivers.
User Technical Support (L1/L2)
Providing day-to-day support to end users in resolving common operational incidents, replacing damaged hardware, and ensuring workstations remained fully functional.
Network & Peripheral Infrastructure Management
Ensuring workstation connectivity to the internal network, managing telephone lines, and comprehensive management of the printing environment, including installation, configuration, and printer servicing.
IT Environment Operational Oversight
Performing regular checks of server event logs for early anomaly detection and ensuring the stability of the company's IT infrastructure.
Tools: Windows OS PC and server assembly